FOR TRAVEL AGENCIES SELLING ASIA

Make room for the journey.

Your team should spend its time understanding travellers and shaping exceptional trips. LumiGuides brings the work around that trip together, from the first page they read to the day they return home.

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Content and social tools are built. The visual planner and booking system are in development.

Terraced mountainside in Mù Cang Chải, northern Vietnam — 01 / A journey to make your ownNorthern Vietnam

THE SMALL AGENCY REALITY

A three-person team can have the work of six: writer, marketer, trip designer, sales advisor, booking coordinator and traveller support.

Great service is personal. Re-entering the same trip details across documents, messages and spreadsheets should not be.

ONE CUSTOMER. ONE CONTINUOUS TRIP CASE.

See where the work connects.

Follow an example adventure from discovery to completion. The customer sees a trip shaped around them; the agency keeps the planning history and the next task in one place.

EXAMPLE TRIP CASE / NORTHERN VIETNAMBuilt

01 / BEFORE THE ENQUIRY

A trip page that earns attention.

Evaluate relevant keywords and the questions travellers ask. Turn the actual itinerary into useful, accurate content in your agency's style, then carry that story into social posts.

WHAT THE AGENCY KEEPSA publishable trip story in its own voice

THE CUSTOMER RELATIONSHIP STAYS WITH YOUR AGENCY01 / 05

Illustrative journey. Customer approval begins booking; supplier services are confirmed separately. Planning and booking stages are in development.

WHERE A SMALL TEAM GETS TIME BACK

Less repetition.
Better attention.

01 / PREPARE

Stop rewriting every trip from scratch.

Start with the real itinerary. Research what travellers look for, explain the trip clearly, and keep your agency’s tone consistent across the page and social content.

02 / PLAN

Keep the conversation with the plan.

As customers refine dates, pace, activities and comfort, the planned visual planner keeps preferences and versions together for your advisor to review.

03 / DELIVER

Carry the agreed details forward.

Once a customer approves a version, the planned booking system takes that exact plan into supplier coordination, payments and pre-departure checks.

CONTENT STUDIO BUILT

The right questions.
Your voice.

Useful trip content begins before the first sentence. LumiGuides evaluates keywords and checks what people also ask about the destination and experience. It uses those signals to address what a traveller wants to know, while keeping the trip faithful to its actual itinerary.

Apply your agency’s tone and style. Your team can review, polish and publish a piece that sounds like you rather than a generic travel brochure.

Keyword relevance and traveller questions
Trip facts and clear, useful detail
Agency voice and editorial review

FIELD NOTES / TRIP CONTENTEXAMPLE

A question worth answering

What does the journey through northern Vietnam actually feel like?

“Follow the contours of the hills on foot, with time in village communities and room to take in the landscape. The days are shaped around the route, not a checklist of sights.”

THE NEXT PART OF THE PLATFORM

A clearer plan.
A cleaner handoff.

The visual planner and booking system are in development. They are designed around the point where small teams most often lose the thread: moving from a customer conversation to a trip the team can confidently deliver.

01 / VISUAL TRIP PLANNERIN DEVELOPMENT

Plan with your customer.

Your agency’s customer explores a visual trip. AI asks useful follow-up questions about pace, dates, interests and comfort. Each revision belongs to that customer’s Trip Case, so your advisor can see how the plan took shape.

V1 · First planV2 · Adjusted paceApproved · Locked version

02 / BOOKING & TRIP OPERATIONSIN DEVELOPMENT

Work from what was agreed.

The approved version becomes the trip order. Operations records supplier confirmations and vouchers, tracks customer invoices and instalments alongside supplier bills, then works through departure checks and trip completion.

Customer approvedSupplier services confirmedPayments and checks trackedTrip completed

A customer approving a plan is not the same as a booking being confirmed. Your team can see the difference at every stage.

WHY LUMIGUIDES EXISTS

Travel knowledge, built into the way agencies work.

LumiGuides grows from Adventure Asia’s experience creating and operating curated journeys across the region. The platform brings that practical understanding to the everyday work of travel agencies.

Your brand remains in front. Your advisors remain close to the customer. The tools take care of the repeated preparation and give everyone working on a trip a clearer place to start.

GOOD TO KNOW

A few practical details.

What can my team use today?

Itinerary content editing and social content tools are built. The visual trip planner and booking system are in development. The examples on this site show the intended experience; they are not live booking screens.

Who owns the customer relationship?

Your agency does. LumiGuides is designed as a tool for your team and a planning experience for your customers, using your agency’s voice and style.

Does the customer’s approval confirm every booking?

No. Approval locks the version the customer wants and starts the booking process. Your team then confirms the services with suppliers and records their status.

How is trip content different from generic AI copy?

It starts with keyword evaluation and traveller questions, follows the facts of the actual trip, and uses your agency’s tone. Your team reviews the result before publication.

YOUR BRAND. YOUR CUSTOMERS. ONE CONTINUOUS JOURNEY.

Let your team spend more time on the trip itself.

See the content and social tools built today, and the planned journey from customer enquiry to trip completion.

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